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How do I pause or cancel my subscription?

You can pause or cancel your subscription from inside the Gleanin product.

You can pause or cancel your subscription from your Subscription & Settings page. Please see the short video below to see how.

This section includes a video walkthrough. View it in the online knowledge base.

Pause:

  • You can pause for up to 60 days at the end of your current subscription.
  • You can unpause at anytime.

Cancel:

  • You can cancel at any time, this will take effect at the end of your current subscription and you won't be billed again.
  • Cancelling will delete all your events and associated data, and this cannot be undone.