If you are using Web Events Global (WEG) for your event management and have a Gleanin Pro subscription, you can seamlessly import your speaker, session, and exhibitor data through our data integration feature.
Setting up the integration
To set up a data integration, ensure that your subscription package includes the Integrations feature (available with Pro) and then follow the steps outlined below:
- Login to your Gleanin account and navigate to the Integrations section located in the left-hand menu.
- Select the plus icon, and then choose Web Events Global from the options presented on the subsequent screen.
- Follow the on-screen instructions to email your WEG account manager and request the setup credentials shown on the screen.
- Once you receive the credentials, return to the Integrations section in your Gleanin account, click on the plus icon, and then select Next on the details needed screen.
- Select the type of integration you wish to establish: either Speakers & Sessions or Exhibitors.
- Please fill in the credential details in the designated fields. It's important to note that all fields are required for a successful setup. Ensure that you input the credentials exactly as provided, including avoiding any extra spaces or characters.
- After entering all the required information, click on Next to verify your credentials. If the details are accurate, you will proceed to the next step, where you can select the formatting options for the display information to complete the setup process.
- If any of the details you entered are incorrect or missing, the setup process will not succeed. In this situation, please verify your credentials to ensure they are accurate and confirm that you have selected the correct type (either account level or event level). If all information is correct and you still encounter issues with the integration setup, do not hesitate to reach out to us at hello@gleanin.com for assistance.
Please note that for each event you want to integrate, you need to grant the Gleanin 'user' access to the event in WEG. Again, this is normally a request you have to send to WEG.
Data sync
Now that your integration is successfully set up, you can start importing data into your Gleanin account. To initiate this process, you will need to perform a manual data sync:
- Access the Integrations section from the main menu.
- Select the import icon located on the right side of the integration details section.
- Upon successful import, a green dot will be displayed on the clock icon.
The duration of the sync process may vary depending on the volume of data being imported, usually taking anywhere from a few seconds to an hour. If the sync fails, you will see a red background in the integration box, indicating that you should try the sync again.
If your sync remains pending for over an hour or if you experience multiple failures, please contact us at hello@gleanin.com for assistance.